Relevance verified: 2026-05-11
What This Policy Covers
This Cookie Policy applies to all visitors and registered users of Slotozen Casino, accessible at slotozencasino-canada.com. It describes what cookies are, the specific types used on this website, the purposes they serve, and how you can manage or withdraw your preferences at any time.
Slotozen Casino is operated from 1055 West Georgia Street, Suite 2100, Vancouver, BC V6E 3P3. This policy applies to individuals accessing the site from Canada and reflects our obligations under the Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec’s Act Respecting the Protection of Personal Information in the Private Sector (and its updated requirements under Law 25), and Canada’s Anti-Spam Legislation (CASL) as it pertains to electronic tracking used for direct marketing.
By continuing to use slotozencasino-canada.com after being presented with our cookie notice, you acknowledge having read this policy. Where consent is legally required, we collect it separately before placing non-essential cookies on your device.
What Cookies Are
A cookie is a small text file placed on your device (computer, tablet, or smartphone) when you visit a website. Cookies are not executable programs and cannot carry viruses or malware. They serve a practical function: they allow a website to recognise your device between page loads and across sessions, making it possible to maintain preferences, keep you logged in, and understand how the site is being used.
Cookies are either first-party (set directly by slotozencasino-canada.com) or third-party (set by external services we use, such as analytics or payment processors). They may also be classified as session cookies, which are deleted when you close your browser, or persistent cookies, which remain on your device for a defined period or until you delete them manually.
Beyond cookies themselves, we may use related technologies including pixel tags, web beacons, and local storage objects. These tools function similarly and are covered by the same rules described in this policy.
Categories of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website to function. Without them, core features such as logging in, navigating between pages, and completing transactions would not work. Because they are required for the delivery of a service you have explicitly requested, they do not require your consent under Canadian law.
Examples of what these cookies do include: maintaining your login session so you do not have to re-enter credentials on every page, remembering items in your cashier queue, applying your chosen language setting, and protecting the site against fraudulent activity by verifying that each request originates from a genuine user session rather than an automated script.
These cookies do not collect information that could be used to identify you for marketing purposes.
Performance and Analytics Cookies
These cookies collect aggregated, anonymised information about how visitors use slotozencasino-canada.com: which pages are visited most frequently, how long users stay on a page, and where visitors navigate after landing on the site. None of this data is used to identify individual users. Its purpose is to help us understand what is working well and where we can improve the experience.
We use this information to identify technical problems, measure the effectiveness of content updates, and prioritise development work. These cookies require your consent before being placed.
Functional Cookies
Functional cookies remember choices you make to personalise your experience. This includes preferences such as display settings, notification preferences, and game category filters you have applied. While not strictly necessary, they meaningfully improve the quality of your visit by saving you from repeating the same selections each time.
These cookies do not track your browsing activity across external websites and are only active within slotozencasino-canada.com.
Targeting and Advertising Cookies
These cookies are used to present promotional content relevant to your demonstrated interests, both on our platform and on third-party websites that participate in advertising networks. They work by building a profile of your browsing behaviour over time and using it to inform which offers or messages you see.
Because gambling advertising in Canada is subject to responsible marketing standards, including the requirement that promotional materials not be directed at minors or at individuals who have self-excluded, we apply strict controls to how targeting cookies are used. These cookies will only be activated on your device with your explicit consent.
If you participate in our responsible gambling tools or request exclusion from promotional communications, targeting cookies associated with your account will be disabled accordingly.
Compliance and Anti-Fraud Cookies
As a licensed gambling operator, Slotozen Casino is required to maintain records that support age verification, identity verification, and the detection of problem gambling behaviour or account compromise. Some of the data collected through session-level cookies contributes to this function by flagging unusual activity patterns, such as logins from multiple locations within a short period, that may indicate account sharing or unauthorised access.
This data is handled as personal information under PIPEDA and is retained only as long as legally required or operationally necessary for account security purposes.
Third-Party Cookies
Slotozen Casino works with a number of third-party service providers whose tools operate on slotozencasino-canada.com and may set their own cookies. These include:
Payment processors such as Visa, Mastercard, Apple Pay, Google Pay, and cryptocurrency network providers that facilitate deposits and withdrawals. Their cookies are used for fraud prevention and transaction authentication rather than behavioural tracking.
Game content providers including Play’n Go, Evolution, Playtech Live, PG Soft, BGaming, Evoplay, Ezugi, Spribe, 3 Oaks Gaming, SmartSoft, Turbo Games, OnlyPlay, Barbara Bang, VoltEnt, and Velipay. When you launch a game, the software environment may set session-level cookies to maintain the integrity of your gameplay.
Customer support software used to operate our 24/7 live chat. This may store a session identifier so your conversation is not lost if the connection temporarily drops.
We do not control the content of third-party cookies and are not responsible for the privacy practices of these providers. We encourage you to review the relevant privacy and cookie policies of each provider whose services you use through our platform.
Cookies and Responsible Gambling
We take our responsible gambling obligations seriously. Cookies and session data play a role in supporting the protective features available to players, including deposit limits, session time alerts, and cooling-off periods. If you set a limit or self-exclusion through your account settings, that preference is stored and enforced using server-side records, not cookies alone, so clearing your browser history will not inadvertently override a responsible gambling decision you have made.
If you are registered with any self-exclusion programme operating in your province, please contact us directly at [email protected] or by phone at +1 (604) 555-8641 so we can ensure the appropriate technical controls are applied to your account.
Your Choices and How to Manage Cookies
Cookie Preference Centre
When you first visit slotozencasino-canada.com, a cookie banner allows you to accept all cookies, reject non-essential cookies, or manage your preferences by category. You can return to these settings at any time through the Cookie Settings link found in the footer of the website.
Changes to your preferences take effect immediately for new cookies. Cookies already placed on your device before a preference change may remain until they expire naturally or are manually cleared.
Browser Controls
All major browsers allow you to view, block, or delete cookies through their settings menus. The steps differ slightly by browser:
In Chrome, go to Settings, then Privacy and Security, then Cookies and other site data. In Firefox, go to Settings, then Privacy and Security, then Cookies and Site Data. In Safari on Mac, go to Preferences, then Privacy. In Safari on iOS, go to Settings, then Safari, then Block All Cookies. In Microsoft Edge, go to Settings, then Cookies and site permissions.
Blocking all cookies will affect your ability to use slotozencasino-canada.com. Specifically, you will not be able to stay logged in, access your account balance, or complete deposits and withdrawals without session cookies functioning correctly. We recommend blocking only third-party or non-essential cookies if you wish to continue using the platform.
Opt-Out from Analytics
If you wish to prevent your visits from being included in our analytics data, you may install an analytics opt-out browser extension where one is made available by the relevant provider.
Do Not Track
Some browsers transmit a “Do Not Track” signal to websites. At this time, there is no uniform standard governing how such signals must be interpreted, and slotozencasino-canada.com does not currently alter its data collection practices in response to this signal alone. Your explicit cookie preferences set through our preference centre take precedence and are honoured.
Data Retention
The length of time cookies remain active depends on their type. Session cookies are deleted when you close your browser tab or window. Persistent cookies are set with an expiry date that varies by purpose:
Strictly necessary and functional cookies are typically set for between 30 days and 12 months. Analytics cookies generally expire within 24 months in line with standard industry practice. Targeting cookies may be active for up to 12 months from the point of consent.
Personal data processed in connection with cookie-related activities is retained in accordance with our Privacy Policy, which can be reviewed at https://slotozencasino-canada.com/privacy-policy/.
Specific Considerations for Quebec Residents
Residents of Quebec benefit from additional protections under Quebec’s Act Respecting the Protection of Personal Information in the Private Sector, as modernised by Law 25. These provisions require, among other things, that we collect consent for the use of technologies that identify, locate, or profile you, provide clear information about the nature and purpose of such technologies before consent is obtained, and offer a simple means to withdraw consent.
If you are accessing this site from Quebec, the consent mechanism on our cookie banner is designed to meet these requirements. You may withdraw consent at any time through the Cookie Settings link in our footer. Withdrawal of consent will not affect the lawfulness of any processing that occurred before the withdrawal was made.
Children and Age Verification
Slotozen Casino is an adult gambling platform. Access is restricted to individuals who are of legal gambling age in their province of residence, which is 19 years of age in British Columbia, Ontario, Alberta, Manitoba, and most other provinces, and 18 years of age in Alberta when permitted by local rules. We do not knowingly collect data from individuals under the applicable legal age.
Our age verification process uses both account-level checks and session-level signals. If we become aware that a minor has accessed the site or that cookies have been placed on a device used primarily by a minor, we will take steps to delete the relevant data and close the associated session.
Updates to This Policy
We review this Cookie Policy periodically to reflect changes in the technologies we use, applicable Canadian privacy law, and the guidance of provincial and federal privacy commissioners. When we make changes that are material, we will notify registered users by email and display a notice on the site. Continued use of slotozencasino-canada.com after such notice constitutes acknowledgement of the revised policy.
Contact Us
If you have questions about this Cookie Policy or wish to exercise any of your rights under PIPEDA or applicable provincial law, including the right to access personal data collected through cookies, the right to withdraw consent, or the right to lodge a complaint, please reach out through any of the following:
Email: [email protected] Phone: +1 (604) 555-8641 Mailing address: 1055 West Georgia Street, Suite 2100, Vancouver, BC V6E 3P3
You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada at priv.gc.ca, or with the Commission d’accès à l’information if you are a resident of Quebec.